Fraud Prevention

At Fortune, we take great measures to facilitate quality services and ensure that your accounts are safe and secure. However, due diligence from your end and a few pointers in mind go a long way in minimizing fraudulent activities and unauthorized access to your accounts and investments. Please spare 5 to 10 minutes to go through the below tips and pointers that will aid in safeguarding your accounts.
If at any point you require assistance, please feel free to get in touch with us.

Safeguarding your Computer

If you have an internet connection, it is a good idea to ensure that you have a quality anti-virus software installed on your system. Most of these applications are inexpensive and are widely available in the market, and greatly minimize the risk of virus attacks on your system.
Make sure that you do not install third party applications from unfamiliar sources to avoid spywares and malwares.

Internet Browsers

1. Avoid using public/shared systems for trading, if possible. These include internet parlors, airport kiosks, or other such places where computer access is not limited to you.
2. If you must use a public/shared system, ensure that you terminate each session by using the 'log-out/sign-off' feature once you are done or before you leave the computer.
3. Browsing other sites in the same browser window without signing-out from your trading account may leave your session active making it possible for unauthorized access through the browser history.
4. If it is feasible, clear the browser history after you have logged-out as a precautionary measure.

Passwords

1. Make sure that your passwords are 'strong' i.e. they are a combination of alphanumeric characters and not easily guessable.
2. Just like not adhering to the cliche of hiding door keys under the doormat, avoid common and easily deducible passwords such as your name, spouse's name, date of birth, vehicle number and the like, which might be easily accessible/known to your colleagues or acquaintances.
3. NEVER SHARE YOUR PASSWORD WITH ANYONE.
4. Change your passwords regularly and try to ensure that they are not same as your other passwords, which you might be using for your emails, social networks, and the like.
5. Avoid storing your passwords on your computer or pasting them as 'sticky notes' in the immediate vicinity of your computer. It is recommended that you remember them by-heart.
6. In addition, avoid using the 'Remember Password' option that is featured in many browsers to ensure that only you have exclusive access to your account(s).

Migrate to Electronic Payments

To reduce the risk of cheque fraud, we strongly recommend that you migrate to electronic payment solutions. Electronic Funds Transfer (EFT) transactions eliminate the possibility of lost, altered, or stolen cheques. For this purpose, we have tied-up with 19 banks for Payment Gateway facility enabling you to transfer funds securely and instantly.

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